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Epic Willow contributes to managing drug utilization reviews (DURs) primarily by flagging potential DURs for pharmacist assessment. This capability is critical in a clinical setting, as it allows pharmacists to identify issues related to drug therapy before they affect patient safety or efficacy. By automatically alerting pharmacists to potential drug interactions, duplicate therapies, or contraindications, Epic Willow empowers them to make informed decisions about patient care. This proactive approach enhances medication management, promotes patient safety, and optimizes therapeutic outcomes.

The other possibilities, while important in the broader context of healthcare management, do not specifically address the process of DURs as effectively. Automating billing processes and scheduling follow-up appointments are valuable functions, but they do not directly influence the review of drug utilization. Providing real-time EHR syncing supports comprehensive patient records but does not specifically address the identification and assessment of drug utilization concerns. The focus on flagging potential DURs is what distinctly underscores Epic Willow's role in improving medication safety and effectiveness.